play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 9401998531
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. The system will then send an OTP (One Time Password) for verification, which upon entered, will log you in. With this method, you can access your account without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a reliable signal and then click "send OTP" again. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to assist with the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app without any problems. Once updated, you can easily access and use the newly updated app.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, with bonus amounts not being redeemable. This means users can only withdraw the money they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and all bank details. This information is necessary for the onboarding process. Saving these details securely will enable you to access the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a process that typically takes 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours in some cases. This payment delay is a potential exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you can see if your withdrawal request has failed. If not resolved, the funds should be added to your wallet account within 24 hours. If this still doesn't happen, you can contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation experience, whether you're an experienced gamer or a newcomer to the world of online gaming. At play exchange, we prioritize your convenience by offering support for multiple secure deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. This ensures that transactions are swift and hassle-free, giving you more time to focus on your gaming experience.
Our user-friendly platform ensures a seamless and enjoyable gaming experience, whether you're a beginner or an experienced player. We provide a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring hassle-free transactions tailored to your preferences. Our platform is designed to be intuitive and easy to navigate, allowing you to focus on your gameplay without any distractions. With a variety of deposit and withdrawal options available, you can choose the method that best suits your needs and preferences. Our secure payment methods include credit cards, which offer a convenient and familiar way to make deposits and withdrawals. Electronic wallets, such as Skrill and Neteller, provide an additional option for fast and secure transactions. For those who prefer the anonymity of digital currencies, we also accept a range of cryptocurrencies, including Bitcoin and Ethereum. Regardless of the method you choose, rest assured that all transactions are processed securely and efficiently, without any complications or delays. Our platform is designed to be fully compliant with the latest security standards, ensuring that your personal and financial information is protected at all times. By providing a range of secure and convenient payment options, we aim to make your gaming experience more enjoyable and stress-free. Whether you're looking to make a deposit or withdrawal, our platform is designed to make it easy and hassle-free, allowing you to focus on what really matters - your gameplay.